The Crime Trackers Massachusetts Public Information Officer (PIO) Support Unit provides trained public information and media relations personnel to law enforcement agencies across the Commonwealth on a per diem or as-needed basis.
This unit is designed to support police departments, particularly small and mid-sized agencies, that may not have dedicated full-time PIO staff. Our personnel assist with media communication, public messaging, press coordination, and community-facing information dissemination during routine operations, major incidents, and critical events.
The PIO Support Unit enhances a department’s ability to communicate effectively, maintain transparency, and manage public information professionally, while allowing sworn personnel to remain focused on operational responsibilities.
Mission Statement
To deliver professional, reliable, and responsive public information support to law enforcement agencies, ensuring accurate, timely, and effective communication with the public, media, and community stakeholders.
Core Functions
1) Press release drafting and distribution
2) Media coordination and on-scene support
3) Social media and public messaging
4) Incident communication support during breaking or critical events
5) Community information and outreach messaging
6) Reputation and communication management support
Crime Trackers Massachusetts 